Health Guarantee
BELLA POOCH HEALTH GUARANTEE
THREE DAY GUARANTEE
This dog is guaranteed to be in good health, to the best of my knowledge at the time of this sale, and has had initial inoculations against distemper, hepatitis, para/parvo virus and received worming. The buyer has three business days from the day of purchase in which to have the dog checked by a licensed veterinarian, and is urged to do so. If in this time frame, mortality should happen to above mentioned puppy, the cause of which is clearly hereditary in nature (this does not include the presence of parasites), then return the registration paper and a puppy replacement/refund will be given (seller’s choice) when there is an available comparative puppy, or a money refund for THREE DAY guarantee of mortality, provided a letter from the examining veterinarian is offered as proof of life-threatening illness. It is agreed and understood that any exchanges must be made within the three-day guarantee period. Only puppies that decease within the initial three days of purchase, due to para/parvo or distemper, will qualify for a refund.
NO MONETARY REFUND
The seller assumes no responsibility for his dog after leaving premise for medical expenses, mortality, landlord’s disapproval, allergic reaction to dog, and/or disagreements with family, behavioral/training difficulties, mistreatment of dog, accidental poisoning or trauma to dog, re-growth of dewclaws or for any reason, no monetary refund will be given for this puppy (other than what is stated in three-day guarantee).
ONE YEAR GUARANTEE
This dog is guaranteed to one year of age (12 months), against any severe and/or life-threatening congenital heart defect (a defect so extreme that surgery is necessary for survival) within the first year of life. Should a life-threatening heart defect occur, which is clearly hereditary in nature and seriously affect the dog’s quality of life, verify to us, with stated letters from two licensed veterinarians with medical reports confirming the defect(s) and what is recommended for the health of the dog, along with a spay/neuter verification from your vet. We may want to converse with your veterinarian verbally and would hope they would provide us with complete information and medical history of the dog to satisfy our questions if we should have any at that time. We also require you to return the registration papers and only then will a replacement puppy/refund (seller’s choice) be given to you after you sign the one-time replacement plan contract that fulfills this one-time guarantee. The Buyer is aware that hypoglycemia and coccidiosis is stress related and is not covered by this contract. Seller makes no guarantee regarding the loss of the dog because of accidental death, environmental exposure, theft, sickness, etc. or any other loss beyond the Seller’s control, except as stated above. This sales contract is non-transferrable, and will be void is the pet transfers owners.
COMMUNICABLE DISEASES POLICY
All puppies include current vaccinations ONLY, which means they need additional shots before they can be immune to any disease, it is the responsibility of the Buyer to provide all the additional shots and please DO NOT expose your puppy to environments before the puppy is fully vaccinated, as we are not responsible for anything environmental after it leaves the store. We are not responsible for the health of any dog other than the one we sell. As a responsible dog owner your dogs should be up to date on all vaccines and therefor are not the responsibility of any dogs you currently have at home or any illness they might contract as a result of our dogs.
STORE CREDIT
This will be based on the full purchase price (what you paid for the puppy itself). The same concept applies if an exchange is needed. You must pick a puppy of equal or lesser value.
GUARANTEE RESTRICTIONS
We do not pay vet bills or reimbursements but we will help with partial or full refunds if your dog develops a hereditary condition that requires expensive surgeries within the one-year warranty. Once your puppy has been vet checked, health certified and therefore release in the 3-day period, you are fully responsible for any and all extra expenses related but not limited to treatments, hospitalizations, euthanasia fees, cremation fees, disposal fee, etc. All warranties are valid as long as Bella Pooch stays in business.
PARASITES
All puppies are treated for giardia, coccidias, worms, however there are no guarantees that your puppy will be free from parasites. Please understand that we do as much as we can to prevent issues related to parasites, and we have never had a dog die from worms. As common as they are, treatment is safe, cheap and effective.
SPAYING/NEUTERING POLICY
All warranties are null and void unless the buyer spays/neuters their puppy at the age of 6 months or as recommended by their local veterinarian or if she/he has been bred. We do not guarantee breeding dogs or guarantee that our puppies will have the ability to reproduce.
SIZE POLICY
We do not promise, predict or estimate any adult sizes, we simply post what the parent’s weigh and you can rely on that information. HOWEVER, a puppy may be smaller or larger than their parents. We rely on the parent’s size and it may not be accurate. We also give estimates based on the breed standard, but exceptions can be applied to any standard.
DEPOSIT POLICIES
$200 deposits or any amount are NON-REFUNDABLE
RECOMMENDATIONS TO AVOID DISEASES/VIRUSES
Do not take your puppy to public parks, pet stores, groomers, etc. until your puppy has all recommended shots.
The owner and/or business are not liable for any cost of loss that may arise from your purchase. I understand that if I am unhappy with my purchase, I will not use online websites, newspapers etc. to make claims, accusations, rumors, or untruthful statements about the business/seller to degrade their reputation in any way. Doing so will result in a slander lawsuit to the fullest extent of the law. I have read the above contract and understand that this is a binding contact, and hereby endorse with my signature, agree, understand and will adhere to all of the above stated policies